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What to Do if Your Custom Motorcycle is Damaged in a Crash

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You poured your time, money, and passion into building a custom motorcycle. From performance upgrades to one-of-a-kind finishes, your bike represents more than just transportation—it’s a piece of who you are. But when a crash happens, many riders are stunned to learn that their insurance company may only value their bike as if it were a stock model straight off the factory line.

This often results in lowball settlement offers that don’t come close to covering the true cost of repairs or replacement. Fortunately, you don’t have to face the insurance company alone. With the right steps—and with help from an experienced Wisconsin motorcycle accident lawyer—you can pursue the full value of your custom motorcycle damage claim.

How Do Insurance Companies Value Custom Motorcycles?

Insurance adjusters typically calculate damages based on a bike’s “actual cash value” (ACV). This figure reflects the cost of a factory-stock version of your motorcycle, minus depreciation. Unfortunately, this approach often ignores aftermarket upgrades, performance modifications, and aesthetic work.

Even when riders purchase “accessory coverage” or “custom parts and equipment coverage,” limits are often capped at a few thousand dollars—far less than what many riders invest. For example, a rider who adds $10,000 worth of chrome, upgraded exhaust systems, and performance parts may find that insurance settlements often only cover $3,000 to $5,000. The rest of the loss is left out of the insurer’s settlement offer.

Without proper documentation and strong advocacy, riders risk walking away with only a fraction of the value of their custom bike.

Why Riders Often Get Lowball Offers

Insurance companies are businesses, and their goal is to minimize payouts. When it comes to modified bike insurance disputes, riders often encounter tactics such as:

  • Denying coverage for aftermarket parts. Adjusters may argue that policies only cover factory-installed parts unless you purchased a specific policy add-on.
  • Depreciating custom work unfairly. Insurance companies may value custom paint jobs or performance upgrades as if they lost most of their worth the moment you installed them.
  • Using generic valuation tools. Automated systems rarely capture the true cost of one-of-a-kind customizations.
  • Questioning documentation. Insurers may refuse to pay for modifications altogether if you don’t have receipts, photos, or professional appraisals for your customizations.

The end result? Many riders are pressured to accept settlements that don’t even begin to cover the loss of their investment.

Steps to Protect Your Custom Motorcycle Damage Claim

If your custom bike is damaged in a crash, you can take steps immediately to strengthen your claim:

  • Document every upgrade. Keep receipts, invoices, and photos of aftermarket parts and custom work. 

  • Get a professional appraisal. An independent appraisal establishes a credible baseline value for your motorcycle, including modifications.

  • Check your coverage. Review whether your policy includes accessory or custom equipment coverage and understand the limits.

  • Challenge lowball offers. Provide detailed documentation and insist on fair valuation. A second opinion or appraisal can strengthen your case.

  • Work with an attorney. A Wisconsin motorcycle accident lawyer can step in to negotiate aggressively with insurers and pursue legal action if necessary.

Why Legal Help Matters in Modified Bike Insurance Disputes

Motorcycle accident cases involving custom bikes are especially complex. Insurance companies often dig in their heels, knowing that riders may not understand how to prove the value of aftermarket parts.

An experienced Wisconsin motorcycle accident lawyer can:

  • Review your policy for hidden or overlooked coverage.
  • Work with experts to calculate the fair market value of your motorcycle, including modifications.
  • Negotiate with insurers to maximize your potential recovery.
  • File a lawsuit if the insurance company refuses to deal fairly.

Without strong representation, many riders walk away with settlements that barely cover repairs, let alone the value of their custom work.

Hupy and Abraham, S.C.: Fighting for Riders Across the Midwest

For more than 50 years, Hupy and Abraham, S.C. has been standing up for injured riders. Founded in Milwaukee in 1969, the firm has grown into the Midwest’s largest personal injury law firm, with 11 offices across Wisconsin, Illinois, and Iowa.

Our mission is simple: to provide excellent representation and ensure our clients receive every dollar they deserve. Over the years, we’ve recovered more than $2 billion for more than 80,000 clients, including many motorcyclists who faced battles with insurance companies over custom bikes.

We also believe in giving back. Staying true to our mission to “do well by doing good,” we’ve donated over $1 million to community organizations and causes. Year after year, we are voted best and rated best because we fight tirelessly for our clients, on and off the road.

Protect the Value of Your Custom Motorcycle

Your motorcycle is more than a machine—it’s a reflection of your hard work, creativity, and passion. Don’t let an insurance company strip it down to a factory-stock value. With careful documentation, strong advocacy, and legal support, you can fight for fair compensation after a crash.

Jason F. Abraham
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Helping car accident and personal injury victims throughout Wisconsin, Illinois and Iowa since 1993.
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