"Dear Hupy and Abraham –
I wanted to thank you for helping me with all of my car repairs and the car rental/reimbursement expenses. You were so patient, caring, helpful and understanding when it came to my accident. You also made me feel like I was your only client. I never expected so much attention to detail would be done for my case. You handled every detail right away after my accident happend, and you made sure I felt comfortable with all the decisions. You communicated each step to me. I would have been completely lost without your assistance. Thank you!"