Hupy and Abraham,
Kudos to your whole team. What doesn't show up in the numbers is the care and professionalism of your company in all aspects of this process.
Upfront when I was banged up, the property damage (reimbursement for the bike) and medical coverage management was a real help. Your team tracked things down, expedited things, and accounted for various expenses ranging from a towing service moving a mangled bike to neurological test expenses.
On the legal side, there was joint understanding of expectations and your expenses matched estimates.
Thanks again, I'm glad there's a champion for motorcyclists.