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I was injured when a large can fell off the shelf when I was shopping at a Des Moines warehouse store. What should I do?

Warehouse stores like Costco and Sam’s Club have great deals, but a serious injury is no bargain. Most grocery stores do their best to maintain safe conditions and prevent injuries to the public, but any time merchandise is stored on high shelves, there is a risk of injury from falling objects.

If are injured by a falling object, it is a good idea take steps to protect your Iowa injury claim. Your first step is to take care of your immediate medical needs. If you think you might be seriously injured, ask a store manager to call 911. While you are waiting for the ambulance, see if you can get the names and contact numbers of any witnesses. Get the names of any store employees who helped you. If your injuries allow, use your cell phone to take pictures of the scene. Before leaving the store, ask the manager how you can get a copy of the accident report.

See the doctor as soon as possible. Follow all of your doctor’s instructions for follow-up care. Take pictures of your injuries. These will help support your case if the warehouse store denies that the injury was their fault.

You may get a phone call from the store manager, the corporate office, or the warehouse store’s insurance company. Be careful about what you say during the call; the representative’s goal is to release the store from liability. You don’t want to say anything that can be used to discredit your case. Avoid answers such as “I’m fine” that may be misinterpreted. Stick to facts, but don’t give too many details. You may also direct the representative to your Des Moines personal injury lawyer.

The Des Moines store injury lawyers at Hupy and Abraham will investigate your injury and obtain the evidence needed to protect your Iowa injury case. To schedule a free consultation, contact Hupy and Abraham at 800-800-5678.

Jason F. Abraham
Managing Partner, Hupy and Abraham