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What should I say to the insurance adjuster after a slip and fall accident?

Don’t let a suspicious insurance adjuster browbeat you into a hasty settlementYou ask a good question, and it is important that you get an answer before speaking with an insurance adjuster. Before you can decide what you should or should not say, it is important to understand that the insurance adjuster has a job to do. That job is to maximize profits for the insurance company by paying you as little as possible. Thus, the insurance adjuster’s job is not to provide you with fair damages for your fall injury. Instead, it is the insurance adjuster’s job to pay you as little in damages as you will accept for your fall injury.

And You Need to Watch What You Say

Anything that you say to an insurance adjuster can be used by the insurance adjuster to justify a lower settlement amount. Sometimes, an insurance adjuster can twist your words or get you to admit to something that is not true. Accordingly, you should say as little as possible to the insurance adjuster who contacts you.

Some things that you can say are:

  • “This was the date and location of my fall.”
  • “I have no further comment at this time.”
  • “I am represented by an attorney. Please call my lawyer.”

These statements will put the insurance company on notice that you have a potential claim and that you are represented by counsel, but will not provide the insurance company with an ambiguous statement that can be misunderstood and used against you later.

There Is a Way to Avoid the Stress of Negotiating With Insurance Adjusters

When you are represented by an attorney, the insurance company should stop calling you and start negotiating with the lawyer. You no longer have to worry about saying the wrong thing or about accepting a settlement offer that is too low. Instead, you can trust your attorney to understand how insurance companies work and to fight hard for your fair recovery.

To learn more about the tricks that insurance companies might play pleases order our FREE DVD, Secrets Insurance Companies Don’t Want You to Know, and please call us at 1-800-800-5678 for more tips about protecting your fall injury claim.

Jason F. Abraham
Managing Partner, Hupy and Abraham