To Whom It May Concern: 

 I wanted to take the opportunity to personally thank the Hupy and Abraham staff, especially one of the your legal assistants, Kristen Somers.  In January, I was injured in a car accident.  At the time, I was 6 months pregnant with my daughter.  Adding an injury to my pregnancy and already being a mother of three was very difficult for myself and put a strain on my family.  I contacted your office on a Saturday and someone was at my home within 2 hours going over consultation information.  My case was then assigned to Kristen to get all necessary documents and assist me in getting the care I needed.  The customer service I received from Kristen was excellent.  She handled all of the medical bills and insurance company issues, returned all phone calls promptly, and was always very nice to talk to.  She even sent flowers when I prematurely delivered my daughter.  I can't thank her enough for everything she did.  I know that referrals are a big part of your business.  I will be your biggest advocate going forward.   

Thanks again for everything.  Your firm has proven itself to truly have the best interest of it's clients.